The buying guide
From first search to keys in hand — what actually happens, in the order it happens, and where buyers lose time.
1 · Get your money story straight
Before the fun part, talk to a mortgage broker or lender and get a decision in principle. It costs nothing, takes a day or two, and turns you from a browser into a buyer. Sellers and agents treat proceedable buyers differently because they can.
- Decision in principle in place
- Deposit evidence ready (statements, gift letters)
- Budget for stamp duty, survey, legal fees and moving costs
2 · Search like an agent
Set up alerts so new stock reaches you the day it lists. Use the map view to learn streets, not just houses; use the school, transport and broadband data on each listing to rule places in or out before you spend a Saturday on viewings.
3 · View properly, offer confidently
Second viewings at a different time of day reveal a street's true character. When you offer, lead with your position: your deposit, your decision in principle, your chain (or lack of one). A slightly lower offer from a ready buyer regularly beats a higher one from an unproven one.
4 · The legal bit, kept moving
Once your offer is accepted, instruct your solicitor the same week and book your survey early. Most delays in conveyancing are queues, not problems — the buyers who complete fastest are simply the ones who respond to every enquiry the day it arrives.
- Instruct solicitor immediately on acceptance
- Book the survey within the first fortnight
- Answer enquiries same-day where you can
5 · Exchange and complete
Exchange makes it legally binding; completion makes it yours. Between the two, arrange buildings insurance from exchange and book removals. Then collect the keys from us — usually with better coffee than the solicitor offers.
The selling guide
Price, presentation, proceedable buyers and progression — the four Ps that decide how your sale goes.
Read For landlordsThe landlord guide
What letting a property well actually involves — compliance, tenant selection, and the maths beyond the headline rent.
Read For tenantsThe renting guide
How to be the application a landlord says yes to, and what your rights are once you have the keys.
Read